*Top up the designated amount or above to join the pricing plan to enjoy the rebates and benefits. * Enjoy discounted delivery price upon cashbacks. * No expiry date for the top-up amount. Cashbacks will due in 1 month. * Self pick-up is only available at Pickupp service points, Alfred24 and indicated 7-Eleven locations. * No refund for top-up using Consumption Voucher. * Consumption vouchers cannot be used for post-paid accounts and cash on delivery service. * Once the top-up is confirmed, no modifications, refunds, and cancellations shall be made. * About other terms and conditions of Pickupp, please read the website in detail: https://hk.pickupp.io/en/terms-of-service * About the terms and conditions of the “New Joiner Promotion”, please read the website in details: https://hk.pickupp.io/en/pricing-plan-promotion-terms-of-service

1. Delivery time is specified, e.g. “collect parcels at 3 PM, arrive before 4 PM”. 2. Two-way orders, e.g. “send delivery note back to sender”. 3. Orders with specified delivery mode, e.g. “prefer walkers" . 4. Overweight orders, i.e. orders weight over 20 KG 5. Oversized orders, i.e. the sum of length, weight and height is over 150 cm. 6. Same-day order placed outside of service hours. For same-day order, the earliest arrival time is 10 AM while the latest is 10 PM. 7. For any delayed orders for 2-hour/ 4-hour services, we will arrange 50% refund upon request. No refund for any orders using a promo code. 8. Guaranteed agent matching is subject to blockout dates and early cut-off during peak periods.