Pickupp Delivery Agent Tutorial Navigation
You can see the available orders after clicking the ‘Available Orders’ button at the bottom of the page. At the top of the page, you will find different options for filtering the orders. For example, you can filter the pick-up and drop-off area to find orders that are suitable for you. Before accepting an order, please pay attention to the items below:
More options are available after clicking the ‘Available Orders’ button, including:
Types of Orders
What is ‘Suggested Orders’?On the ‘Available Orders’ page, after clicking the 💡 ‘suggested’ button, all the orders shown are suggested orders. Suggested orders are orders suggested for you based on your past delivery history. The more orders you have accepted, the more the system can help you sort orders that are more suitable for you. The procedure for taking suggested orders is the same as for ordinary orders.
What is ‘Bundled Order’?Orders with similar districts and routes will be bundled up to make it more convenient for Pickupp Delivery Agents to take multiple orders. Please be reminded that all orders inside the bundled orders have to be completed instead of just one of them!
How to take a ‘Bundled Order’?- ‘Bundled Order’ will be shown above the price of each order, the number of orders will be shown inside the circle as well. - Click into the bundled order to check the details; before accepting the order, the map will show the pick up and drop off addresses for all of the orders. - If the order is manageable for you, please click on the words in blue in the right bottom corner and check all the order details. - After confirming you can complete all the orders on time, swipe right to accept the bundled orders. Accepted orders will be shown in ‘My Orders’.
What is "Hot Orders" ?There is a fire icon in the page🔥, ‘Hot Orders’ usually are urgent orders with a higher price for all Pickupp Delivery Agents to choose. The procedure of taking a hot order is the same as taking a regular order.
What is ‘Pre-match’?
What is ‘Jobs’?
What is ‘Warehouse Order’?
What is "Exchange order" ?“Exchange Order” is required to send a parcel to the consignee, collect another parcel from the consignee and send it back to the sender. “ROUND TRIP” and “EXCHANGE” wording will be shown on the order details for the “Exchange Order”, which can be split into a “Forward Trip” and a “Return Trip”. 1. For the “Forward Trip”, Delivery Agents are required to finish the “Pick Up Process” and “Drop Off Process” at the pickup point and drop off point respectively. 2. Once the “Forward Trip” has been finished, Delivery Agents need to start the “Return Trip” immediately, please collect another parcel from the consignee and finish the “Pick Up Process” of the “Forward Trip”.
You can check your account balance after clicking ‘Wallet’Cash Out: - The balance in the app does not represent your bank account. If you would like to transfer money from your app balance to your bank account, please click the ‘Cash out’ button. Please note that you must cash out at least $100 every time. Top Up: - If you wish to top up your account balance (e.g. account balance less than $100 but want to withdraw/ want to accept cash on delivery orders). Please click on the ‘Top Up’ button, top up through bank transfer or FPS. My earning: - A record of the price for every completed order - Filter the dates you want to enquire Transaction History : - A record of each top up and cash out transaction Bank details: - You can bind with your bank account. After making the withdrawal request, Pickupp will transfer the amount to the binded bank account.
You can click ‘Profile’ to see the information and functions related to your account